Frequently Asked Questions
We’re here to assist — from your first click to your final filing.
Whether you’re new to tax filing or simply looking for a smarter way to manage compliance, Tax Digitally is here to make the entire process smooth, secure, and simple. Here are answers to the most common questions asked by our clients:
How does Tax Digitally work?
Tax Digitally is a user-friendly online platform designed to simplify tax filing in Pakistan. Our system asks you basic, step-by-step questions related to your income, deductions, taxes paid, and investments. Based on your responses, we calculate your exact tax liability or refund automatically adjusting for taxes already paid or withheld.
Once complete, our tax experts review and submit your return to FBR. You’ll be notified as soon as your return is successfully filed all without visiting any office.
Why should I choose Tax Digitally over my existing tax consultant?
Most traditional tax consultants file returns without client involvement. At Tax Digitally, we believe in empowering individuals by involving them in the process. Our system helps you:
- Understand your tax profile
- Identify applicable tax credits
- Track previous filings
- Avoid overpaying on various transactions
You stay in control, with expert guidance every step of the way — and we securely store your data for future use.
What do I need to get started?
It only takes three simple steps:
- Sign up on the Tax Digitally platform
- Enter your personal & financial details
- Submit your return for expert filing
You don’t need to be a tax expert — our guided system does the work for you.
What documents and information should I keep ready?
The required documents depend on your income and transactions. Here’s a checklist of commonly needed items:
- Salary Certificate from employer
- Bank statement or certificate of profit & tax deduction
- Utility bills (for tax adjustments)
- Capital gains certificate (from NCCPL if investing in stocks)
- Mutual fund investment statement
- Business class air ticket/invoice (for tax claim)
- Cellular bill tax certificate (for postpaid users)
- Educational invoices with tax deduction
- Vehicle registration documents
- Property purchase/sale documents
Having these ready ensures a complete and accurate return.
My employer already deducts tax. Do I still need to file a return?
Yes. While your employer deducts tax at source, you are legally required to file your annual income tax return. Filing ensures:
- You remain a filer in FBR’s Active Taxpayer List
- You avoid penalties and notices
- You can claim tax credits and adjust advance taxes
What are the benefits of becoming a tax filer?
Being a filer brings both financial and legal advantages:
- Lower tax rates on property, vehicle purchases, and banking transactions
- Ability to claim tax credits on:
- Donations/Zakat
- Investments
- Insurance premiums
- Adjust taxes paid on utility bills, travel, and mobile usage
- Access to government schemes, tenders, and contracts
Non-filers pay significantly higher withholding taxes across various transactions.
I don’t own property or valuables. Do I still need to file a Wealth Statement?
I don’t own property or valuables. Do I still need to file a Wealth Statement?
Yes. Every resident individual who files a tax return must also submit a Wealth Statement. It includes:
- Details of your assets and liabilities (including those of your dependents)
- Income vs. personal expenditure reconciliation
- Movement of assets during the financial year (July 1 – June 30)
Even if you don’t own major assets, the statement is required for FBR compliance.
What happens if I don’t file my tax return?
Failure to file your tax return can result in a penalty of Rs. 20,000 or more. You also lose your filer status, leading to:
- Higher withholding taxes
- Ineligibility for various benefits and services
- Potential legal consequences and FBR notices
Filing your return on time protects you from fines and keeps you in good standing with the FBR.
Is my information safe with Tax Digitally?
Absolutely. Your information is handled with the highest level of confidentiality and security. All data is:
- Encrypted end-to-end
- Stored securely on protected servers
- Shared only with authorized tax professionals under strict privacy protocols
We do not share your data with any third parties without consent.
Still have questions?
We’re happy to help! Reach out to us anytime via:
Email: info@taxdigitally.com
Phone/WhatsApp: +923234451297